Legal
Privacy Policy
We believe your data belongs to you. This policy explains how TekeVxn collects, uses, and protects your information.
01. Who We Are
TekeVxn is a digital growth agency that builds websites, mobile apps, marketing systems, and AI automation solutions. We are based in India and operate globally under the TekeVxn name.
This Privacy Policy applies to TekeVxn websites, services, applications, client communications, and project workflows.
02. Information We Collect
We collect information directly from you and automatically when you use our website.
- Name, business name, email address, phone number, and WhatsApp contact.
- Project details, budget information, files, documents, and messages you share with us.
- IP address, approximate location, browser type, operating system, referral source, pages visited, and time spent.
- Cookies and similar tracking technologies used for site functionality, analytics, preferences, and marketing consent.
03. How We Use Your Information
We use collected data only for legitimate business purposes and we do not sell your personal information.
- Respond to inquiries and provide requested services.
- Create, manage, and deliver project work under client agreements.
- Send project updates, invoices, and service communications.
- Improve website content, analytics, usability, and security.
- Send marketing communications only when you consent, with the option to opt out.
- Prevent fraud, abuse, or security threats and comply with legal obligations.
04. Cookies & Tracking Technologies
Cookies are small text files placed on your device to remember preferences and understand how visitors interact with our website.
- Essential cookies required for the site to function.
- Analytics cookies used to understand traffic patterns and improve pages.
- Preference cookies used to remember settings like language or region.
- Marketing cookies used for retargeting and campaign measurement only when consent applies.
05. Third-Party Services & Sharing
We may share limited data with trusted services that help us operate our business, subject to confidentiality and data protection expectations.
- FormSubmit for contact form routing.
- Google Workspace or Gmail for communications.
- Analytics providers for anonymised website insights.
- Payment processors such as Razorpay or Stripe when payments are required.
- Cloud hosting providers such as Vercel, Cloudflare, or AWS.
- Project management tools used for client collaboration.
06. Data Storage & Security
We use reasonable technical and organisational safeguards to protect data against unauthorised access, disclosure, alteration, or destruction.
- HTTPS/TLS encryption for data transmitted through our website.
- Restricted access to personal data on a need-to-know basis.
- Strong passwords and two-factor authentication on internal systems where available.
- Periodic internal security reviews.
07. Your Rights
Depending on your location, you may have rights over your personal information.
- Request access to the data we hold about you.
- Ask us to correct inaccurate or incomplete data.
- Request deletion where no legal obligation requires retention.
- Ask us to restrict or stop processing in certain circumstances.
- Request data portability in a structured format.
- Withdraw consent for consent-based processing.
08. Children's Privacy
Our website and services are not directed to children under 13, or under 16 where local law applies. We do not knowingly collect personal information from children.
If you believe a child has provided personal data without parental consent, contact us and we will promptly delete it where appropriate.
09. Data Retention
We retain personal data only as long as necessary for the purposes described in this policy or as required by law.
- Contact submissions may be retained for two years from last contact.
- Client project data may be retained for the contract duration plus five years for legal and accounting purposes.
- Analytics data may be retained in anonymised aggregate form.
- Marketing lists are retained until unsubscribe or deletion request.
10. Contact Us
For privacy questions, requests, or concerns, contact the TekeVxn team. We aim to respond within five business days.
Email: privacy@presonix.com or presonix.offical@gmail.com.